Author: Doug Paulley

Wheelchair user and residential care user, sometimes thorn in the side of authorities.

Northern’s assistance booking

Wheelchair users travelling by train are asked to book assistance for ramps etc. But disabled people frequently experience substantial difficulties when booking, caused by train operating companies’ failures in information and procedure.  This is a recurring problem across all train operating companies, but Carillion – the company Arriva Rail North subcontracts to make such bookings…

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Cambridge council’s U-turn on taxi disability rights

Cambridge Council’s August taxi licensing newsletter (pdf) has this correction. In the March 2017 edition of the Taxi newsletter we published an article entitled ’Important Changes to Equality Law’. The article concerned the recent changes to equality law and the duties imposed on drivers of wheelchair accessible vehicles. Following publication of the newsletter it came…

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Is ICO’s insistence data subjects complain to controllers before S42 assessments legitimate?

If anybody feels that an organisation may have failed to follow the Data Protection Act whilst dealing with their data, they can ask the ICO for an assessment about whether that processing is likely to have been OK or not, under S42 of the Data Protection Act. The ICO are obliged to respond unless they…

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